We are still here and waiting, but maybe soon we will be gone….
Monday.. We got an early start and headed to have coffee/tea and donut at the Rise n Shine.. Then we stopped to pick up a few things. I was patiently waiting for a call from our rep at Heartland. By 11am I called him and he said he had been really busy but would call me right back.. In the meantime got a call from Kathy & Chuck who were in Elkhart and wanted to meet for lunch. We suggested Charlie’s that serves up a great sandwich, among other things. About 2pm got the call and was told they were hoping to pull a tank from the plant in the morning. So wait again we did.
Tuesday…Got the call, that they did indeed have our tank in hand. Now for our guys here to pick it up and install it. The way things are done here, everyone is given a tech from the start and that guy does all our work. Well, we are now told that “our” guy went home early today!!!!!
I just went into the shop here, and I actually saw our tank, how exciting is that, lol!! Would you ever think I would become so happy to see a holding tank?!! Like I said before, our tech is gone home for the day but we were promised (crossed his heart) they would do the work first thing in the morning. I was also thanked for being patient with them and not yelling.. I do realize that it is not the fault of these guys, but someone at Heartland definately messed up. I will address that, somewhere down the line. So now we have a plan. I just got off the phone making reservations for the next week in Missouri and Illinois. We hope to leave here by noon tomorrow if all goes well, and stop somewhere on the road tomorrow night. Yippee!! Hooray!! Oops, guess I shouldn’t celebrate too quickly….
8 comments:
If you get near the Hannibal, Mo area a beautiful COE lake called Indian Creek Campground on the banks of Mark Twain Lake, FHU, with a lot to do. We stayed there for four days last month. They do accept the Golden Access card. This place is west of Hannibal about 20 miles or so off Hwy 36.
I never like to make a big scene and yell about this kind of thing, but I sure would have in your case. After all you went through the shop manager should have done the work himself if "your tech" went home early. Heartland may deserve the bulk of blame, but it was handled poorly all the way around, in my opinion. I hope you get on your way soon!
I know the feeling. We waited a LONG time for our stuff to come in over the winter months. I'm glad you "see" the tank. See ya soon.
Wow...progress at last! Glad you guys are getting fixed up and will be able to get that family visit in after all.
When will you be returning to Elkhart?
Travel safe and see you soon.
Wow...progress at last! Glad you guys are getting fixed up and will be able to get that family visit in after all.
When will you be returning to Elkhart?
Travel safe and see you soon.
WOW, be sure and send Heartland a tank u note. If I were you I would have be tempted to camp out next to it, just so it doesn't fall in the black hole the others did.
Travel safe, see you soon,
Kathy
Yea!! Finally you might see the light at the end of the tunnel.:)
Mike & Gerri (happytrails)
Glad your part is there. Safe travels.
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